General Terms and Conditions
§ 1 Basic provisions
(1) The following terms and conditions apply to contracts that you conclude with us as the provider Massier Consulting GmbH via the website www.ides24.de. Unless otherwise agreed, the inclusion of your own terms and conditions, if any, is hereby rejected.
(2) A consumer within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession. An entrepreneur is any natural or legal person or a partnership with legal capacity who or which, when entering into a legal transaction, acts in exercise of his or its independent professional or commercial activity.
§ 2 Formation of the contract
(1) The subject of the contract is the provision of remote software access as well as software training and other subscriptions.
(2) By placing the respective service on our website, we make you a binding offer to conclude a contract via the online booking system under the conditions specified in the service description.
(3) The contract is concluded via the online booking system as follows: The services intended for purchase are stored in the "shopping cart". You can access the "shopping cart" via the corresponding button in the navigation bar and make changes there at any time. After accessing the "Checkout" page and entering your personal details and payment conditions, the order details will be displayed as an order overview.
(4) Before sending the order, you have the option of checking the details in the order overview again, changing them (also via the "back" function of the Internet browser) or canceling the order. By sending the order via the corresponding button ("buy" or similar designation), you declare legally binding acceptance of the offer, whereby the contract is concluded.
(5) Your requests for the preparation of an offer are non-binding for you. We will submit a binding offer to you in text form (e.g. by e-mail), which you can accept within 5 days (unless another period is specified in the respective offer).
(6) The processing of the order and transmission of all information required in connection with the conclusion of the contract is partly automated by e-mail. You must therefore ensure that the e-mail address you have provided to us is correct, that the receipt of e-mails is technically ensured and, in particular, that it is not prevented by SPAM filters.
§ 3 License of use for digital products
(1) The digital products offered are protected by copyright. You will receive a simple user license for each digital product purchased from us, unless otherwise stated in the respective offer.
(2) The single user license includes permission to save and/or print one copy of the digital product for your personal use on your computer or other electronic device. You are prohibited from making any further copies. You are expressly prohibited from modifying or editing a file or parts thereof and making it available to third parties in any way, either privately or commercially.
§ 4 Customized services
(1) You shall provide us with the suitable information, texts or files required for the individual design of the services via the online ordering system or by e-mail at the latest immediately after conclusion of the contract. Any specifications we may have regarding file formats must be observed.
(2) You undertake not to transmit any data whose content infringes the rights of third parties (in particular copyrights, naming rights, trademark rights) or violates existing laws. You expressly indemnify us against all claims asserted by third parties in this connection. This also applies to the costs of any legal representation required in this connection.
(3) We do not check the transmitted data for correctness of content and in this respect accept no liability for errors.
§ 5 Special agreements on payment methods offered
(1) The payment methods available to you are shown under a correspondingly labeled button on our website or in the respective offer.
(2) Unless otherwise specified for the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.
§ 6 Right of retention, retention of title
(1) You may only exercise a right of retention insofar as it concerns claims arising from the same contractual relationship.
(2) The services shall remain our property until the purchase price has been paid in full.
§ 7 Warranty
(1) The statutory liability for defects shall apply.
(2) As a consumer, you are requested to check the service immediately upon delivery for completeness, obvious defects and recognizable errors and to notify us of any complaints as soon as possible. If you fail to do so, this shall have no effect on your statutory warranty claims.
§ 8 Choice of law
(1) German law shall apply. In the case of consumers, this choice of law shall only apply insofar as the protection afforded by mandatory provisions of the law of the state of the consumer's habitual residence is not thereby withdrawn (principle of favorability).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply.
II Customer information
1. identity of the seller
IDES24
Massier Consulting GmbH
Im Hofe 23a
58566 Kierspe
Germany
E-Mail: info@ides24.de
2. information on the conclusion of the contract
The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the provisions "Conclusion of the contract" of our General Terms and Conditions (Part I).
3. contract language, contract text storage
3.1 The contractual language is German.
3.2 The complete text of the contract is not saved by us. Before sending the order via the online shopping cart system, the contract data can be printed out using the browser's print function or saved electronically. After we have received the order, the order data, the information required by law for distance selling contracts and the General Terms and Conditions will be sent to you again by e-mail.
3.3 In the case of requests for quotations outside the online shopping cart system, you will receive all contract data as part of a binding offer in text form, e.g. by e-mail, which you can print out or save electronically.
4. essential characteristics of the goods or services
The main features of the service can be found in the respective offer.
5 Prices and terms of payment
5.1 The prices stated in the respective offers are total prices. They include all price components including all applicable taxes.
5.2 The payment methods available to you are shown under a correspondingly labeled button on our website or in the respective offer.
5.3 Unless otherwise stated in the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.
6. conditions of provision
6.1 The terms of provision and any existing restrictions on provision can be found under a correspondingly labeled button on our website or in the respective offer.
6.2 If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the service is only transferred to you when the service is provided.
7. statutory liability for defects
Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions.
last update 03.06.2024